Shipping policy

Shipping Policy – Graveveil

At Graveveil, we work hard to ensure every order is processed and shipped as quickly as possible. Please review the information below regarding our shipping process.


Order Processing

All orders are processed within 1–3 business days after being placed.

Orders are processed Monday through Friday, excluding holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please allow 24–48 hours for tracking information to update.


Shipping Time

Customers can expect to receive their order within 5–10 business days after the order has been shipped.

Delivery times may vary depending on:

  • Your location

  • Shipping carrier delays

  • High demand or product launches

While we aim to meet these timelines, shipping times are estimates and not guaranteed.


Shipping Address

Customers are responsible for providing the correct shipping address at checkout.

Graveveil is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error in your address, please contact us immediately at:

graveveilshop@gmail.com

We cannot guarantee changes once an order has been processed.


Lost or Delayed Packages

Once an order has been shipped, Graveveil is not responsible for delays caused by the shipping carrier.

If your package is delayed or appears lost, we recommend contacting the shipping carrier directly using the tracking number provided.